Information for Schools

About the Program

New Mexico’s public and charter school districts are essential to the success of the NM Student Connect program. By partnering with the schools, NM Student Connect can work to reach the students and teachers that need connectivity and devices by leveraging the insight and knowledge of those who know New Mexico students and their households the best—their schools.

Representatives from the NM Student Connect Help Desk will be reaching out to superintendents state-wide in coming weeks to learn about the needs of each district’s and charter’s students as well as to provide details on how schools can support their students’ access to broadband internet via the FCC’s Emergency Connectivity Fund (ECF) and/or the Emergency Broadband Benefit (EBB) program this summer.

Across the country, many students that are able to connect to the internet at school are unable to get online when they return home. This “Homework Gap” means that learning stops when students leave campus. The Emergency Connectivity Fund (ECF) is a $7.17 billion program that will help schools close the Homework Gap by providing funding for devices and broadband connectivity purchases for off-campus use by students and school staff in need.

More details on the Emergency Broadband Benefit program can be found in the Information for Students section of this website.

More information on the Emergency Connectivity Fund can be found on the FCC’s website at:

Need Help?

You can contact the NM Student Connect Help Desk by calling us at 1-888-723-4505 (toll-free). Representatives are available Monday-Friday 7am-7pm and Saturday 9am-5pm MST. Assistance is available in Spanish.

Or write to us by completing the form below:

Please provide a number where a NM Student Connect Help Desk representative can reach you.